
Terms of service
Effective Date: August 20, 2025
Welcome to Slow Burn Handmade Candles! By accessing or purchasing from our website, you agree to the following terms and conditions:
1. General Information
All candles are hand-poured in small batches. Slight variations in color, texture, or burn are normal and part of the artisanal process.
2. Orders & Payments
Payment is required at the time of purchase. Prices are listed in USD and may change without notice.
3. Shipping & Delivery
Orders typically ship within 3 business days.
We currently ship to the USA, UK, Australia, and Europe. Once shipped, we are not responsible for delays, lost, or stolen packages, but we’ll help you work with the carrier if issues arise.
4. Returns & Exchanges
Due to the handmade nature of our products, all sales are final. If your order arrives damaged, please contact us within 7 days with photos, and we’ll be happy to assist.
5. Safety
Never leave a burning candle unattended.
Keep away from children, pets, and flammable items.
Follow the care instructions provided to ensure safe burning.
6. Intellectual Property
All product names, designs, descriptions, photos, and branding are property of Slow Burn Handmade Candles.
You may not use, reproduce, or distribute any content without permission.
7. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with a revised effective date.
8. Contact
If you have any questions, please contact us at slowburnseattle@gmail.com